Frequently Asked Questions (FAQs) – GwHosting.net
1. What services does GwHosting.net provide?
GwHosting.net offers reliable web hosting solutions including Shared Hosting, VPS Hosting, Dedicated Servers, Domain Registration, Business Email Hosting, SSL Certificates, Website Migration, and Managed Hosting services for individuals and businesses.
2. Where are your servers located?
Our servers are hosted in high-performance Tier-III and Tier-IV data centers located in India and international locations to ensure fast loading speeds, low latency, and high uptime.
3. What is your uptime guarantee?
We provide a 99.9% uptime guarantee on all hosting plans. Our infrastructure is monitored 24/7 to ensure maximum availability of your website and applications.
4. Do you provide a money-back guarantee?
Yes. All shared hosting plans come with a 30-day money-back guarantee. If you’re not satisfied, you can request a full refund within the first 30 days.
5. Is free website migration available?
Yes. We offer free website migration from your existing hosting provider to GwHosting.net for eligible plans. Our technical team ensures zero downtime during the transfer.
6. What control panel do you provide?
We provide industry-standard control panels such as cPanel / WHM and Plesk, allowing you to easily manage files, emails, databases, domains, and backups.
7. Do you offer email hosting with your plans?
Yes. All hosting plans include professional business email accounts with spam protection, webmail access, and compatibility with Outlook, Gmail, and mobile devices.
8. Is SSL included with hosting plans?
Yes. We provide free Let’s Encrypt SSL certificates with all hosting plans to secure your website and improve SEO rankings.
9. Can I upgrade my hosting plan later?
Absolutely. You can upgrade or downgrade your hosting plan anytime from your client area without downtime as your business grows.
10. What backup options do you provide?
We perform automatic daily and weekly backups. You can also create manual backups from your control panel. Premium backup solutions are available for critical websites.
11. Is technical support available 24/7?
Yes. Our expert support team is available 24/7 via ticket system, live chat, and email to assist you with technical, billing, and account-related issues.
12. Do you provide managed hosting services?
Yes. Our managed hosting plans include server monitoring, security updates, performance optimization, malware protection, and full technical management.
13. What payment methods do you accept?
We accept payments via Credit/Debit Cards, Net Banking, UPI, Wallets, and International payment gateways. All transactions are secure and encrypted.
14. Can I host multiple websites on one account?
Yes. Depending on your hosting plan, you can host multiple domains and websites under a single account.
15. Is my data secure with GwHosting.net?
Absolutely. We implement firewalls, malware scanning, DDoS protection, SSL encryption, and regular security audits to keep your data safe.
16. Do you provide domain registration services?
Yes. You can register, transfer, and manage domains directly from GwHosting.net with competitive pricing and easy DNS management.
17. What happens if I exceed my resource limits?
If you exceed bandwidth, storage, or CPU limits, we will notify you and suggest an upgrade to ensure your website continues to run smoothly without interruptions.
18. Can I install WordPress and other CMS easily?
Yes. We provide one-click installers for WordPress, Joomla, Magento, Drupal, and hundreds of other applications using Softaculous.
19. Do you offer reseller hosting?
Yes. We offer Reseller Hosting plans with WHM access, white-label branding, private nameservers, and full client management tools.
20. How can I contact GwHosting.net support?
You can reach us through:
- 📧 Email Support
- 💬 Live Chat (24/7)
- 🎫 Support Ticket System from Client Area